Thank you for choosing WillowSleep LLC pajamas (men’s/women’s/kids’). We are committed to providing you with comfortable, high-quality products and a worry-free shopping experience. Our return policy is as follows:

I. Return Scope

You can apply for a return in the following situations:

Product has quality issues

Incorrect shipment or does not match the order

Return for personal reasons (within the specified time)

Special Note: Even if the product has been opened, it can still be returned as long as it does not affect resale.

II. Return Application Time

Please submit your return application within 7 days of receiving the goods. Applications after this period require mutual agreement.

III. Return Conditions

To ensure a smooth return, please try to meet the following conditions:

The product is in good condition, with no obvious wear or signs of human damage.

Labels, packaging, and accessories should be as complete as possible.

Please provide the order number and reason for return.

If it is a quality issue, please provide photographic or video evidence.

IV. Return Process

Please contact us via email or customer service to submit a return application.

Please provide your order information and a description of the problem.

We will review and confirm your eligibility for return.

Obtain the return address and arrange the return.

After receiving and inspecting the goods, we will process a refund or exchange.

V. Return Costs

Quality issues or wrong item shipped: We will cover the return shipping costs.

Non-quality issues: Shipping costs are borne by the customer; specific costs will be calculated based on actual costs.

VI. Refund Policy

After the goods have been inspected and confirmed, we will process the refund within 3-7 business days.

Refunds will be returned using the original payment method or a method agreed upon by both parties.

VII. Return Address and Contact Information

Return Address: 4226 PARADIS LANE, KENNER, LA, 70065

Phone: +1 (339) 500-3681

Email: peterwiley@willowsleepshop.com

Friendly Reminder: Please contact us to confirm your return information and address before returning any goods. Unconfirmed returns may not be processed promptly.

VIII. Other Notes

WillowSleep LLC reserves the right to the final interpretation of this return policy and may make reasonable adjustments based on actual circumstances.

We always value your satisfaction and thank you for your trust and support!